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Support Coordination

Support coordination is designed to build your capacity and help you explore the possibilities and opportunities available to you.

The role of your support coordinator depends on your specific situation and individual needs. Their primary task is to work with you to identify and clarify your goals. Once your goals are defined, your support coordinator helps you discover the services or supports you may need to achieve them and guides you in accessing those services.

Support coordination is especially helpful when you first receive your NDIS plan and need assistance figuring out which services and supports to implement and how to access them.

However, support coordination goes beyond NDIS-specific services. Your support coordinator can also connect you with mainstream and community supports and assist you in navigating other government systems.

Think of support coordination as a holistic approach to capacity building. Whether it’s managing a crisis or planning a holiday, your support coordinator acts as a resource, equipping you with knowledge and skills that you can apply when engaging with others, be it support workers or family members.

How a Support Coordinator Can Help You

  • Helping you understand the NDIS and your plan
  • Supporting you in implementing your plan
  • Assisting in finding service providers
  • Communicating with service providers or supports on your behalf
  • Teaching you how to use the NDIS online portal
  • Assisting with referrals for assessments or equipment
  • Helping you find opportunities to access mainstream and community services
  • Preparing you for your plan review